Privacy Policy
How Sabél Studios collects, uses, and protects your personal information.
Last updated:
About this policy
This policy applies when you visit our website, contact us, book sessions, or use our studio in Baulkham Hills, NSW. Throughout, “we”, “us”, and “our” mean Sabél Studios.
This policy is organised in the following sections:
1. What we collect and why
1.1 Information we collect
We may collect:
- Contact details such as your name, email address, and phone number
- Booking and membership details, such as the classes you book and the plan you are on
- Messages you send via our website, phone, or in person
- Injury, pregnancy, or movement notes you choose to share so we can keep you safe in class
- Basic technical data such as browser type and device when you use our site
We only collect what we need to run the studio and respond to you.
1.2 How we use your information
We use personal information to:
- Respond to enquiries and manage bookings, memberships, and waitlists
- Deliver classes, recovery sessions, and other studio services
- Send operational updates about sessions, schedule changes, or studio notices
- Send marketing and promotions about classes, offers, and studio news, where you have chosen to hear from us
- Improve our website and services
- Meet our legal and record-keeping obligations
We may also use your information for closely related purposes you would reasonably expect.
You can unsubscribe from our marketing messages at any time using the link in any message, or by contacting us. Unsubscribing won’t affect essential operational messages about your bookings or membership.
1.3 Injury and movement notes
What you tell us about injuries, pregnancy, or how your body moves is personal, so we only collect it with your consent, and only use it to run your classes safely, for a closely related purpose you would expect, or where the law requires it. Sharing it is up to you, and it helps your instructor look after you in class.
2. How we handle it
2.1 Service providers
We use a small number of service providers to run the studio:
- Our booking and class-management system, which holds your bookings, membership details, and contact details, and receives the enquiry forms on our website
- Communication tools that send session reminders, schedule changes, and studio notices
- Website analytics, which reports in aggregate on how our website is used
- IT support that maintains our systems
These providers process data on our behalf and have their own privacy practices. Please review their notices when you create an account or submit a form. Some of them may store or process information outside Australia.
Our website may link to other sites. We are not responsible for their content or privacy practices.
2.2 When we share your information
We share personal information only with the service providers who help us run the studio, where you have consented, or where we are required or authorised to do so by law. We do not sell or rent your personal information.
2.3 Storage and security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our booking and payment systems are run by established providers with their own security controls. If you have any concerns about how your information is handled, please contact us.
2.4 Retention
We keep personal information only as long as we need it, or as long as the law requires. Most client and booking records are kept for at least 7 years. When information is no longer needed, we take reasonable steps to destroy or de-identify it.
3. Your rights and choices
3.1 Access and correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us. We will respond within a reasonable time and may need to verify your identity before releasing information.
3.2 Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page is always the current one, and continued use of our website or services after an update means you acknowledge the revised policy.
3.3 Contact
Questions about this policy, or about the information we hold about you? Contact us, or reach us directly:
Sabél Studios
ABN 85 683 246 504
5/35 Old Northern Rd
Baulkham Hills NSW 2153
Phone: 0420 737 373